Privacy Policy

1. Introduction

At DropMythic (dropmythic.com), your privacy is of paramount importance to us. We are committed to protecting the personal information of every individual who interacts with our website, services, and platforms. Our data handling practices are guided by a respect for your rights, our compliance obligations under applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and an ongoing commitment to the responsible stewardship of your data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data processed through dropmythic.com, including information collected from visitors, account holders, and other users of our services. For the purposes of the GDPR, DropMythic operates as the Data Controller for the collection, use, disclosure, and retention of personal data described in this Policy. If you have questions regarding our data practices, you may contact us at [email protected].

3. Categories of Data We Process

Depending on your interaction with our platform, we may process the following categories of personal data:

– Usage Data: This includes information about your interactions with the website, such as your IP address, browser type and version, device identifiers, time and date of your visits, referral URLs, session duration, and pages viewed.

– Account Data: If you register for an account, we collect identifying details including your full name, email address, telephone number, and postal address.

– Profile Data: We collect data related to your personal preferences, account settings, past purchases, browsing activity, and account behavior.

– Communication Data: This includes records of communications between you and our support team, including inquiries submitted via contact forms, service tickets, and email messages.

– Technical Data: We collect information through your device and operating system, device model, network configurations, and other technical diagnostics required for service delivery.

– Transaction Data: If you make purchases through dropmythic.com, we process payment transaction records, delivery and billing addresses, purchased items, and other logistical information. Please note that sensitive payment data is processed via secure third-party payment processors and is not stored on our systems.

– Preference Data: This includes your marketing and communication preferences, subscription status, and recorded interests in products, services, or promotions.

4. Legal Bases for Processing Your Data

We process your personal data pursuant to one or more of the following legal bases, as permitted by applicable law:

– Contract Performance: To fulfill product purchases, process payments, provide requested services, and manage account functionality;
– Consent: Where required, for sending promotional communications, setting non-essential cookies, and collecting sensitive information;
– Legitimate Interest: For analytics, improvement of our services, internal recordkeeping, fraud prevention, and customer service;
– Legal Obligation: To comply with legal requests, government reporting, and tax or accounting requirements.

5. Your Rights

Subject to certain legal limitations, you have the following rights concerning your personal data:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data under certain circumstances (the right to be forgotten).
– Right to Restriction: You may request that we limit the processing of your data.
– Right to Data Portability: You may request to receive your data in a structured, commonly used format for transfer to another provider.

To exercise any of your rights, please contact us at [email protected]. We will respond in accordance with applicable laws.

6. Security Measures

We implement appropriate organizational, physical, and technical safeguards to protect your personal data, which include:

– End-to-end encryption for sensitive data communications;
– Access controls and authentication protocols to restrict data access;
– Regular backups and redundancy mechanisms to ensure availability;
– Staff privacy training and secure data handling practices across all operational levels.

7. International Data Transfers

When transferring your personal data outside of the European Economic Area (EEA), we do so based on recognized legal mechanisms, including Standard Contractual Clauses (SCCs) and other appropriate safeguards. We ensure that your data receives an adequate level of protection regardless of the location of processing. Visitors from California and other regions with similar regulations will receive protections consistent with their local data laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and operational requirements. A summary of retention timelines includes:

– Account Data: Retained while your account is active and for up to 5 years after closure.
– Transaction Data: Retained for tax, audit, and compliance purposes for 7 years.
– Communication Data: Retained for up to 3 years for reference and customer service quality assurance.
– Preference Data and Usage Analytics: Retained for 24 months unless otherwise specified.

After the retention period ends, data is securely deleted or anonymized.

9. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your user experience. These may include:

– Essential Cookies: Required for the functioning of dropmythic.com (e.g., login sessions, shopping cart functionality);
– Functional Cookies: Improve website performance and remember your choices;
– Analytics Cookies: Help us analyze site usage, detect errors, and improve content;
– Performance Cookies: Assess the effectiveness of campaigns and user navigation.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, you can control or reject non-essential cookies via the cookie consent banner presented upon your first visit. You may also adjust preferences at any time through browser settings or cookie management tools on our website. You have the right to opt-out of the sale or sharing of your information under CCPA. For more information or to manage your preferences, please visit the “Cookie Settings” link available on dropmythic.com.

11. Children’s Data Protection

We do not knowingly collect or solicit personal information from children under the age of 13. Should a child provide us with personal data without verified parental consent, we will take immediate steps to delete such data. If you believe a child under 13 has provided us with personal information, please contact us promptly at [email protected].

12. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Where such changes are substantive, we will provide clear notice via our website or through direct communication, where appropriate. Continued use of dropmythic.com following such updates constitutes your acknowledgment of and agreement to the updated terms.

13. Contacting Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way in which we handle your personal data, please contact us at:

Email: [email protected]

Compliance Statement

At DropMythic, we are committed to upholding the highest standards of data privacy and protection. If you wish to exercise your data rights or have privacy-related inquiries, you are encouraged to reach out to us directly at [email protected].